UK ad viewability remains below 50%, costing advertisers £154m a quarter

London, 20 October 2016 – For the second consecutive quarter, less than half of online ads served in the UK met minimum viewability thresholds – costing advertisers around £154 million, based on IAB/PwC’s Adspend figures published last week¹.

Only 49% met the IAB and Media Ratings Council’s recommendation that 50% of the ad was in view for at least 1 second. However, this was a marginal improvement on 47% from the second quarter in 2016, according to the latest report from ad verification company Meetrics.

Despite the improvement, the UK remains significantly behind other European countries in terms of viewability levels: Austria is at 69%, France at 60% and Germany at 59%.
 

 
“To be honest, due to the attention and initiatives focused on addressing viewability, we’d expected a bigger improvement in the UK in the third quarter,” said Anant Joshi, Meetrics’ Director of International Business. “However, it seems that these efforts only just outweigh the impact of programmatic ad delivery and the amount of ad re-loading done by publishers to boost inventory levels. It’s still translating into about £615 million wasted annually on non-viewable banner ads alone.”

Viewability levels for video ads are better at 68%, however, this is against a measure of 50% in view for at least 2 seconds. Consequently, Joshi says, “advertisers should critically evaluate whether 50/2 is enough to have any form of impact. For example, if one considers a view-time of 10 seconds, which will have an impact, video viewability drops to 30%.”

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Online ads need to be viewable for 14 seconds to be seen

Viewable online ads typically receive 0.7 seconds gaze time

Study reveals danger in optimising campaigns for viewability 

Cluttered environments see ad gaze time drop 37% 

An online ad needs to be on the screen for 14 seconds to have any chance of being looked at, according to a new study on the relationship between viewability, gaze time, ad clutter and people’s ability to remember ads.

The study – by InSkin Media, Research Now and Sticky – involved four companies, nearly 4,300 consumers, and technologies including eye-tracking (by Sticky) and viewability measurement (by Moat).

Viewable vs actually looked at
Eye-tracking reveals that 25% of ads defined as viewable – i.e. meeting minimum industry guidelines of 50% of the pixels being on screen for least one second – are never looked at. One third achieve a gaze time (time spent actually looking at the ad) of less than a second, while only 42% are looked at for at least a second. The median time a viewable ad is actually gazed at is 0.7 seconds.

The study reveals how long an ad needs to be viewable in the first place to hit certain levels of gaze time. On average, to be looked at for up to a second an ad needs to be viewable for 14 seconds. Ads achieving at least one second of gaze time are viewable for an average of 26 seconds. For at least two seconds gaze time the average viewability is 33 seconds, while for 3+ seconds gaze time, average viewability is 37 seconds.
 

*E.g. the average viewable time for ads that were looked at for at least 1 second was 26 seconds

How gaze time differs by ad format
This time people spend looking at ads differs significantly across four key formats covered – led by page takeovers at 7.5 seconds down to MPUs at 0.7 seconds.
 

“

A campaign should be assessed in three stages: did the ad have the opportunity to be seen, was it actually looked at and what was the impact,” said Steve Doyle, InSkin Media’s CCO. “It should be judged and optimised against the last stage (impact) but the focus on viewability means campaigns are increasingly optimised against the first stage (the opportunity) which can be counter-productive to maximising impact.”

“Why? Smaller formats have higher ‘opportunity to be seen’ rates as their size means it’s easier to hit viewability thresholds – but gaze time is very low. Thus, it’s optimising on low engagement and low impact.”

How clutter affects ad recall
The study reveals how ad clutter impacts how long people look at ads and their ability to remember them. In cluttered scenarios, ad gaze time decreases by 37% on average across the formats.

Although page takeover formats aren’t affected, clutter means ad recall drops by an average of 20% across the other three formats – billboards, half-page’s and MPU’s – with billboards being most affected (-26%).
 

“Ad clutter significantly reduces the attention each ad receives. This translates into weaker recall and lower ad effectiveness,” says Doyle. “Publishers must tread the fine line between more ads which drives more revenue, on a CPM basis, or less ads which mean stronger results for advertisers and a better user experience. It’s obvious which one is most conducive to long-term loyalty from clients and readers.”