Posts for Tag: #twitter

Top U.K. Airlines Based on Social Media Performance and Word of Mouth Conversations

Engagement Labs Announces Rankings of the Top U.K. Airlines Based on Social Media Performance and Word of Mouth Conversations
Technology and data company Engagement Labs, creator of the eValue™ score, released its data rankings on the top airlines serving the UK, on both social media and through offline word of mouth (WOM) conversations.

The data consists of Engagement Labs' proprietary eValue social media measurement tool and TalkTrack®, the leading measurement source of word of mouth conversations from the Keller Fay Group, an Engagement Labs company.

Twitter may increase tweets to 10,000 characters ... plus expert comment from Oli Boyd, RadiumOne

No, you’re not going to have article-length tweets overwhelming your timeline, but Twitter is looking to let you write more without leaving the service. The company is mulling a new option that would let you write up to 10,000 characters, but only show the first 140 in the timeline with a button to reveal the rest. Re/Code reports the feature might launch in late Q1.

This “Beyond 140” product might ease the learning curve for getting started on Twitter, which could help with its ongoing growth problem. By no longer forcing users to cram thoughts into a few dozen words, they can tweet just like updating their status on Facebook and avoid extra mental gymnastics. It could also reduce the need for clumsy tweetstorms, text screenshots, and external blogs.

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Exclusive comment from Oli Boyd

"Despite what you might think, removing the character limit on tweets is unlikely to have a profound impact. Facebook once had character limits and practically removed them by increasing the limit to 5,000 because they were deemed arbitrary.

While Twitter’s brand is more closely aligned with the limit, user behaviour didn’t alter dramatically after Facebook made their change and I expect the same to happen here. The brand is merely evolving to compete with other publishing platforms available to individuals (such as Medium and Linkedin) and its brave to take down a strong legacy feature."

Oli Boyd, head of business development, RadiumOne 

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Twitterers currently use screenshot apps like OneShot to tweet more than 140 characters

Twitterers currently use screenshot apps like OneShot to tweet more than 140 characters

On the other hand, one of the best things about Twitter is the information density. Since users have to condense their thoughts into bite-size knowledge nuggets, it’s easy to learn a lot while quickly scrolling through the timeline. Dropping the character limit could dilute the stream with babbling, and make us interrupt scrolling to constantly expand tweets to their full length.

Twitter will have to come up with a design that allows but lightly discourages tweets over 140 characters to preserve information density while permitting longer thoughts when absolutely necessary.

10,000 characters also happens to be roughly the length of a news article.If you want to see what it looks like, our guy Drew visualized it.

Typically, users tweet headlines plus previewed links leading to articles outside of Twitter. These links provide referral traffic that’s important to news publishers, and a way to connect an open canvas to Twitter. But they too interrupt the Twitter reading experience as users have to wait for links to load.

Facebook addressed this problem with its Instant Articles feature that pre-loads articles on special pages inside Facebook’s app so they display immediately when clicked. Twitter could potentially use the Beyond 140 feature to create its own version of Instant Articles.

To do that, Twitter would have to deal with the thorny issue of how publishers get paid for their content.

Facebook’s Instant Articles began with minimal options for advertising, recirculating users to a publisher’s other articles, and subscription sign-ups. Backlash ensued as I wrote how thisturned publishers into dumb content in Facebook’s smart pipe, severing their relationship with readers. And now Facebook has grown more flexible with how Instant Article publishers can push users to become loyal readers.

If Twitter hosted more content in Beyond 140 it would have to figure out how to compensate publishers

If Twitter hosted more content in Beyond 140, it would have to figure out how to compensate publishers

But similar to how Twitter’s cards evolved from simple previews of links to include interactive elements like buy buttons and sign-up forms, Beyond 140 could be the first step in Twitter’s hosted content strategy. And if Twitter built rich media “Instant Ads” into the expanded tweets, it could earn money without driving users away from its app.

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Twitter’s diehard users have been apprehensive and critical of the company dropping the character limit that’s been with it since birth. But like with Moments, this is more about making Twitter less daunting to newcomers.

As long as Twitter doesn’t overly incentivize long-winded rambling, Beyond 140 could make the micro-blogging service more cohesive. Instead of constantly jumping in and out of links, everything you want to read could be neatly folded up inside Twitter.