Showcasing the highlights of the Internet Retailing Conference 2015 - now in its tenth year ... by Chloe Rigby

In the run-up to Internet Retailing Conference 2015 we’re running a series of pieces showcasing the highlights of the event, now in its tenth year. Today our focus is on Stream 1, The Customer. By Chloe Rigby

Just as the customer is at the heart of today’s ecommerce and multichannel retailing, so too the customer is at the heart of Internet Retailing Conference 2015 (IRC ’15).

Technologies are now available to develop one-to-one relationships with the online customer in a way that’s never before been possible, and retailers are adopting them eagerly to develop new approaches to customer engagement. Throughout IRC 15 Stream 1, The Customer, merchants and industry professionals will consider the effect that new tools have had on retail strategy.

IRC 2015 will be held on October 14 at the Novotel, Hammersmith, London. To find out more or to register visit www.internetretailingconference.com.

You will have a once-in-a-lifetime equine experience at any one of these destinations…

Horse Riding Around the Globe

Have you always fancied yourself a cowboy or cowgirl? Maybe the gauchos, with their zest for life, are more your tribe? Whether you ride English saddle or Western, want to gallop through awe-inspiring scenery or take beginners’ lessons from professionals, you will have a once-in-a-lifetime equine experience at any one of these five destinations… 

USA – THE RANCH AT ROCK CREEK, MONTANA

 The décor of The Ranch at Rock Creek in Montana is inspired by iconic Western themes and the horse-riding guides or ‘wranglers’, deeply encourage guests to openly embrace Western riding traditions and style. Spend your days trail riding through 6,600 acres of sagebrush hillsides and snow-capped peaks beneath wide-open skies and atop one of The Ranch’s 75 Quarter Horses. Once your inner cowboy or cowgirl has been unleashed try your hand at roping, barrel racing or pole bending. Then when you return, give your weary muscles a break with a Saddle Sore Soak at The Granite Spa.

 QT Tip: Sit on hay bales and see the weekly summer rodeo, watching cowboys ride a bucking bronco or gallop a steer

ARGENTINA – LA FORTUNA, BUENOS AIRES

Discover the dramatic open landscapes of the legendary Argentine cowboy or ‘gaucho’, at this authentic estancia. Watch gauchos rear cattle, shear sheep and herd horses as you eat a delicious ‘asado’ barbeque in the poolside cabana, surrounded by forested hills and an endless blue sky. Saddle up with indigenous horsemen for a long horseback ride and learn time-honoured gaucho customs and traditions. Taking a ride in one of the 6 antique carriages is a must, as is tasting some fine Argentinian Malbec in the wine-cellar.

QT Tip: Embrace all sides of the passionate and dramatic gaucho culture; put your best foot forward and take a lesson in the Argentine tango

SPAIN – MAS MATEU, EMPORDÀ

Step back in time for a true Catalan experience at this 18th century private villa, set within 173 acres amongst the majestic Gavarran mountains and with magnificent views of the snow-capped Pyrenees in the distance. The show-stopping feature of the estate is its first-class equestrian facilities which, led by a member of Spain’s classical training team, have been used as a training ground for the Spanish Olympic team. Brush up on your show riding acumen in one of the estate’s arenas, being trained by a professional instructor, before feasting on a Catalonian banquet out on the terrace under the stars.

QT Tip: After a hard day’s ride, lounge in the villa’s cinema and watch the latest blockbuster

 

USA – MUSTANG MONUMENT, NEVADA

By the end of your stay at Mustang Monument, you will have taken owner and philanthropist Madeleine Pickens’ cause to save America’s mustangs into your heart. Ride up Spruce Mountain to see the reserve’s 650 rescued mustangs, an unforgettable outdoor adventure and the only opportunity in the US to see mustangs in their natural habitat. Observe, learn about and photograph these wonderful animals who are descendants of the wild horses that helped pioneers settle the untamed West. After a scrumptious Native American dinner, settle around the campfire listening to cowboy balladeers strumming and storytellers weaving spellbinding stories about those mystical mustangs.

 QT Tip: Pry the family away from the mustang reserve for one afternoon’s Paintball Team Challenge

 

For more information please contact: info@quintessentiallytravel.com or please call: +44 (0)20 7022 6560

 

Ocado leads research to create the robotic warehouse assistant of the future

Ocado robot SecondHands_closeangleshot

By Chloe Rigby

Online grocer Ocado [IRDX ROCA] announced today that it is leading work on a project to build an autonomous humanoid robot that will help staff its distribution centres in the future.

Work to build the robot starts today in an EU-wide initiative led by Ocado Technology, the technology arm of the Ocado ecommerce grocery business, and four leading European research institutions.

Internet Retailing’s Awards - Hurry nominations close on 14 July 2015


Internet Retailing Awards 2015Internet Retailing Awards 2015
    

INTERNET RETAILING AWARDS 2015

InternetRetailing’s Awards represent the pinnacle of recognition for multichannel and pure-play retailers. With 3 new Awards in 2015, the Winners are nominated by retailers, evaluated with InternetRetailing’s research and assessed by an eminent Judging panel. Being recognised on the Commended Winners list is an achievement of itself, and the Award Winners gain the recognition, admiration and perhaps envy (!) of their peers.

Tesco is the UK’s least favourite grocer, a new survey has found.

Tesco is the UK’s least favourite grocer, a new survey has found.

In the latest blow to the troubled supermarket, Tesco ranked at the bottom of a list of eight grocery chains that included, in ascending order, the Co-operative, Asda, Morrisons, Sainsbury’s, Aldi, Marks and Spencer and Waitrose in the top spot.

The consumer insights firm Market Force Information asked 6,800 British shoppers about their purchasing habits and compiled a loyalty score for each supermarket brand based on customers’ satisfaction and their likelihood to refer that store to others.